One of the UK’s largest mobile handset manufacturers
was seeking a direct debit solution for
its handset insurance scheme payments.
Direct Debit Instructions are generated through the Company’s
UK account management system, and are then electronically
transmitted to Harlands Group Direct Debit Management
System (DDMS). DDMS is responsible for generating and storing
all information related to customer accounts and payment
transactions. DDMS manages all new and amended Direct Debit
instructions, the collection of payments via BACS, and the
representation and notification of failed instructions.