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                     the need 
                       
                      One of the UK’s largest mobile handset manufacturers 
                      was seeking a direct debit  solution for 
                      its handset insurance scheme payments. 
                    the solution 
                       
                      Direct Debit Instructions are generated through the Company’s 
                      UK account management system, and are then electronically 
                      transmitted to Harlands Group Direct Debit Management 
                      System (DDMS). DDMS is responsible for generating and storing 
                      all information related to customer accounts and payment 
                      transactions. DDMS manages all new and amended Direct Debit
                      instructions, the collection of payments via BACS, and the 
                      representation and notification of failed instructions. 
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